We understand that circumstances may arise where you need to cancel your order. At themodish.in , we strive to provide a straightforward and transparent cancellation policy to ensure a positive shopping experience for our customers.
Cancellation Period:
- You may cancel your order within 12 hours of placing it. We process orders quickly to ensure timely delivery, and after this period, the cancellation may not be possible.
Cancellation Process:
- To cancel your order, please contact our customer support team as soon as possible via Email at – customer-service@themodish.in. Provide your order number and relevant details for faster assistance.
Refund Process:
- If your cancellation request is received within the specified period, we will initiate a refund to your original payment method.
- Refunds may take a few business days to reflect in your account, depending on your payment provider.
Non-Cancellable Items:
- Some items may not be eligible for cancellation, especially if they are custom-made or have already been shipped. In such cases, our customer support team will provide guidance on the available options.
Order Modifications:
- Unfortunately, we cannot guarantee modifications to orders once they are placed. If you need to make changes, please contact us immediately, and we will do our best to assist you.
Out of Stock Items:
- In rare cases, an item may become unavailable after your order is placed. If this occurs, we will notify you promptly, and you can choose to cancel the order or select an alternative item.
Policy Changes:
- themodish.in reserves the right to modify or update this cancellation policy at any time. Changes will be effective immediately upon posting on our website.
Contact Information:
- For cancellation requests or any inquiries, please reach out to our customer support team via Email at customer-service@themodish.in
We appreciate your understanding and cooperation. If you have any questions or concerns, feel free to contact us. Thank you for choosing themodish.in for your fashion needs.
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