Effective Date: 01-01-2024
Thank you for shopping at TheModish.in. We appreciate your business and want to ensure your satisfaction with our products. Please review our refund policy below:
15-Day Money-Back Guarantee: We offer a 15-day money-back guarantee on all products purchased directly from our website. If you are not satisfied with your purchase, you may return it within 15 days from the date of purchase for a full refund. Please note that the item must be in its original condition, unworn, and with all tags attached.
Return Process: To initiate a return, please contact our customer service team at [email@example.com] within 7 days of receiving your order. Provide your order number, the reason for the return, and any relevant details. Our customer service team will guide you through the return process.
Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance to ensure that your return is received by us.
Refund Processing Time: Once we receive your returned item, our team will inspect it and process your refund within 7 business days. The refund will be issued to the original payment method used for the purchase.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at [firstname.lastname@example.org] With details We will work with you to arrange a return or replacement at no additional cost.
Exchanges: Unfortunately, we do not currently offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item.
Final Sale Items: Items marked as “Final Sale” are not eligible for returns or refunds unless they arrive damaged or defective.
Cancellation Policy: Orders may be cancelled within 5 hours of purchase. After this time, orders cannot be cancelled as they may have already been processed and shipped.
Changes to this Policy: We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately and will be communicated on our website.
If you have any questions or concerns about our refund policy, please contact our customer service team at [email@example.com].
Thank you for choosing TheModish.in. We appreciate your trust in our products and services.